There isn't a "best facial". There's only the best facial for your skin.
Skin Consultation
Understand Your Skin Before Choosing A Treatment
You don't need to know which facial to book.
That's our job.
At Freya, every skin journey begins by understanding why your skin is behaving the way it is.
Whether you're concerned about acne, pigmentation, redness, sensitivity or signs of ageing, a Skin Consultation allows us to assess your skin, understand your concerns and recommend the treatments we genuinely believe will give you the best results.
The First Question We Ask
"Are you here to relax, or are you here because you want to improve your skin?"
The answer changes everything.
If you're looking to relax, we'll recommend treatments designed to help you unwind.
If you're trying to improve your skin, our focus shifts to understanding what's causing the problem before deciding how to treat it.
Every consultation is different because every person's skin is different.
What Happens in Your Consultation?
A Skin Consultation is much more than looking at your skin.
We want to understand the bigger picture.
During Your Consultation We Will:
✓ Understand your skin concerns and goals.
✓ Review your current skincare routine.
✓ Look at the products you're using.
✓ Discuss previous skin treatments.
✓ Talk about lifestyle factors that may be affect your skin.
✓ Assess your skin.
✓ Explain what we see.
✓ Recommend the next step if appropriate.
We'll then assess your skin and explain what we see.
If treatment is recommended, we'll explain why.
If we think your skin would benefit from improving your homecare first, we'll explain that too.
Our goal is always to recommend what's right for your skin—not simply the next treatment.
What Should I Bring?
If possible, please bring:
- Your current skincare products.
- Any products you're unsure about using.
- Photos of your skin if it has recently changed (optional).
- List of Questions
Seeing the products you use every day often tells us more than looking at your skin alone.
Sometimes The Best Treatment Isn't A Treatment
This surprises many people.
Not every client is ready for an advanced facial.
Sometimes we find the skin barrier has become irritated or compromised through using too many active ingredients or products that simply aren't suitable for their skin.
In these situations, we may recommend simplifying your routine and allowing your skin time to recover before starting stronger treatments.
It isn't always what people expect to hear, but we've found it gives much better long-term results.
We'll always explain why we're making that recommendation.
What Happens After The Consultation?
Every skin journey is different.
Some clients are ready to begin treatment immediately.
Some clients are ready to begin treatment immediately. Others will achieve better results by improving their homecare first.
If we recommend a treatment plan, we'll explain:
- Which treatments we recommend.
- Why we recommend them.
- What results you can realistically expect.
- How to look after your skin between appointments.
We believe understanding your skin is just as important as treating it.
Is A Skin Consultation Right For Me?
A consultation is ideal if you're struggling with:
- Acne or breakouts.
- Pigmentation.
- Sensitive or reactive skin.
- Redness or rosacea.
- Fine lines and signs of ageing.
- Dry or dehydrated skin.
- Unsure which facial is right for you.
- Feeling overwhelmed by skincare advice.
If you're not sure where to start, start here.
Why Start With A Consultation?
Many people arrive at Freya after trying countless products and treatments without getting the results they were hoping for.
Rather than recommending another product or facial straight away, we take time to understand what's happening with your skin first.
Our aim isn't to recommend more treatments. It's to recommend the right treatment at the right time.
FAQ
Will I have a facial during my consultation?
If you've booked a consultation with a treatment, we'll assess your skin before carrying out the facial. If we don't believe that treatment is the right choice on the day, we'll explain why and discuss the best next step.
Do I need to know which facial I want?
No.
Most clients don't.
That's exactly what the consultation is for.
How long does a consultation take?
Approximately 20 minutes.
Can I wear makeup?
No perfor not
this will eat into time we have to look at your skin and you can feel rushed
Learn More About Common Skin Concerns
Ready to Understand Your Skin?
We'll assess your skin, explain what we see and help you decide on the right next step for your skin.
Whether your goal is clearer skin, improved confidence, healthy ageing, or simply knowing where to start, we're here to help.